Privacy Policy
It PRIVACY POLICY
Hege IT Services, LLC
Effective Date: March 31, 2026
1. Introduction
Hege IT Services, LLC ("Company," "we," "us," or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.hegeitservices.com or engage with our SMS messaging services.
Please read this policy carefully. If you disagree with its terms, please discontinue use of our site and services.
2. Information We Collect
We may collect the following types of information:
• Name and contact information (email address, phone number, mailing address)
• Business and company information
• Mobile phone number and SMS opt-in consent
• Technical data such as IP address, browser type, and pages visited
• Communications and correspondence you send to us
3. SMS Messaging & Opt-In Consent
By providing your mobile phone number and opting in to our SMS program, you consent to receive text messages from Hege IT Services, LLC. These messages may include:
• Appointment reminders and scheduling confirmations
• Service updates, alerts, and status notifications
Message frequency varies based on your service needs. Message and data rates may apply. You may opt out at any time by replying STOP. For help, reply HELP or contact us at chris@hegeitservices.com.
We do not share your mobile phone number or SMS consent data with third parties for their marketing purposes.
4. How We Use Your Information
We use the information we collect to:
• Provide, operate, and improve our IT consulting services
• Send appointment reminders and service-related communications via SMS
• Respond to inquiries and provide customer support
• Comply with legal obligations
5. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:
• With trusted service providers who assist in operating our business (e.g., SMS delivery platforms such as Twilio), under strict confidentiality agreements
• When required by law or to protect our legal rights
• In connection with a business transfer or acquisition
6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. SMS opt-in and opt-out records are retained for a minimum of 4 years in compliance with applicable regulations.
7. Your Rights (Oregon Residents)
As an Oregon resident, you have certain rights under the Oregon Consumer Privacy Act (OCPA), including the right to:
• Know what personal data we collect and how it is used
• Request access to or deletion of your personal data
• Opt out of the sale of your personal data (we do not sell data)
• Non-discrimination for exercising your privacy rights
To exercise these rights, contact us at chris@hegeitservices.com.
8. Security
We implement commercially reasonable technical and organizational measures to protect your personal information. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.
9. Cookies & Tracking
Our website may use cookies and similar tracking technologies to enhance user experience and analyze site traffic. You may control cookie settings through your browser preferences.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
11. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Your continued use of our services after any changes constitutes your acceptance of the revised policy.
12. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Hege IT Services, LLC
Email: chris@hegeitservices.com
Website: www.hegeitservices.com
State of Operations: Oregon, USA